Car rental Crete Reviews from real customers

I was impressed with the friendly and efficient service. Everything was clearly explained. The car was clean and worked perfectly well. Return was easy and I was given a lift to the airport. I will certainly use you again next time

The best car rental in CreteWe rent a car every year there.... they are really the best one.Insurance all exclusive, the cars are almost brand new, the staff is amazing, kind and super professional.

We are from Russia and we currently have a problem paying for our reservation. I really liked the attitude of the management and the trust they showed us by booking a car without prepayment. Besides this, as always, a very, very clean car, that`s always a pleasure!! Thank you very much for your service!! 100% recommended!!!

Found this company after coming across so many other rental places with awful reviews. This company only had positives so we gave them a go. They were brilliant- short walk from airport, easy to find, friendly, car was great and good condition, drove it round Crete for 2 weeks. On return staff just as friendly, no stress, checked over car the offered to drive us down to airport. Hassle free end to our holiday. Would definitely recommend them and will be using them again. Great find !!!!

Easy to book with and completed online check in. Lady was waiting at the hotel on time to deliver car and quick and easy to completed paperwork. Dropped the car at the airport which was convenient and within 2 mins walk of the terminal.Car was in excellent condition and as booked. During time put a small dent in the car. Easy to contact the call centre and then emailed details and photos and as full insurance there was no issue. I would definetly upset them again.

Eccellente noleggiatore con una totale copertura sul veicolo, gentilissimi.Auto nuova in perfette condizioni consigliatissimo per vistare Creta.Un ringraziamento al servizio offerto Sara e Luca

All-inclusive service, no nasty surprises, no hidden insurance, very warm welcome on arrival and on collection of the car.Everything was simple.We've already tried Sixt and we won't be going back again.We will come back to you.

Very kind personal with very good service

Parfait. Tout a bien été organisé, je devais remplir les informations par mail et dès que je suis arrivé j'ai pu récupérer la voiture. Avec le prix, il y a déjà une assurance incluse et pas besoin d'avoir une carte de type crédit ce qui est vraiment un plus. L'équipe est aimable et professionnel. Je les recommande vivement.

The personnel attention was wonderful. The women, at the recepcion and at the dropping point, both were very nice and kind. The car, was also very good. All the renting process was so easy, It has been easier that any other company we had in the past in other places in Europe.

Die gute Vorbereitung bei der Buchung und damit eine schnelle und unkomplizierte Wagenübergabe. Ebenfalls eine effiziente Wagenabgabe. Stets freundliche Mitarbeiter :-)!

We enjoyed the uncomplicated way of handling things (although we had to wait a quarter of an hour until our car arrived this year) and the easy way to get to you. We have been faithful to Just Rentals for many years (at least 12 to 15 times, starting in 2004). And we are still looking forward to a longtime user benefit as one our your collegues suggested (in the meantime also several years ago). See your next year again, hopefully. Kind regards Raoul and Sabina Hersberger

Excellente loueur de voiture. Grâce au pré renseignement des informations des conducteurs sur le site internet RCC avant notre arrivée, les formalités ont été très rapides lors de la prise en charge du véhicule à l'aéroport d'Héraklion. Idem lors du retour du véhicule. Aucun n'a pu être caché ou surprime d'assurance demandée. Le prix payé correspond au prix indiqué lors de la réservation du véhicule. 2 conducteurs sans supplément de coût. Véhicule quasiment neuf (moins de 1000km).Ce n'est peut-être pas le loueur le moins cher de la place mais le rapport qualité/prix/tranquillité est excellent.

Best car I`ve rented in Greece. Drop off on time. Could leave keys at reception for pick up so didn`t have to wait around.

Excellent service, easy to pick up and drop off. We really appreciated the amazing employee that waited for us at the port in Heraklion when we accidentally left our phone in the rental. Thank you so much!!

Excellent information given on the day we picked up the car. The car was clean. It had a full tank of petrol,so we didn't have to worry about filling up straight away.

We had a great experience with JustRentals in Heraklion. Staff was friendly during pickup and we got a very new and clean car.Upon return everything was handled quickly and without hassle. We much appreciated the offer of a booster seat for the kid.We would definitely rent again here and fully recommend it!

A little hard to find at first BUT it the most friendly and helpful car rental service we've ever used. The gentleman who set us up walked us through everything we needed to know inside the car, and Aristea at check out was lovely and drove us from the car stand to Departures terminal, which saved us a hassle.

The staff were very pleasant on pickup and return, the company was very easy to deal with very quick to get us on our way, insurance was all inclusive at a very good price. Car was an automatic Toyota Yaris clean inside and out full inspection done with the member of staff, all numbers highlighted so we knew where to ring in an emergency , drop off was quick and easy and the young lady ran us to the airport as we had a lot of bags. I wouldn`t hesitate to use this company again. First class service and emails were answered in a timely manor, I changed the package before arrival to an automatic, and this was confirmed within 4 hours, fantastic company to deal with you won`t be dissatisfied with these guys.

Good quality car with friendly staff they dropped car off and picked it up with no need to have the hassle of travelling to pick and drop the car off myself

Good contact, excellent web pages in your own language.

The cars are always reliable and well serviced. They get delivered on time and the fact that everything is included in the price makes the company very competitive.

The quality of the car, the full insurance covering and the fact that we don`t need a bank card imprint to rent the car are really good points. Thanks to JustRentals for the service, we really enjoyed our holidays on Crete.

Employees are professional and kind. The car itself is very good, almost new. I was satisfied with everything. The price was a bit higher than the competitiors, but the feeling of having good car and better insurance balanced it. :-)

Je recommande ! Meilleure agence de location en crète ! pas de prudence, tout est pris en charge au niveau des assurances, pas de franchise. Au niveau du prix un peu cher mais très correct au vue de tout ce qui est pris en compte dans le forfait, kilomètres illimités, plusieurs conducteurs possibles. voiture très propre et proche du neuf lors de la réception ! n'hésitez plus et choisissez justrentals pour votre séjour en crète !

Easy to use website, great blog with advices. Great and quick service when picking up a car. Everything was nicely explained. Car was neat and quite new. Everything was working. I also appreciate quick return and transfer to the airport from car rental. There are no hidden cost.

Very polite on the phone, and again when we came to your place of business in person. Everything was very efficient and our car was great and very clean. They also gave us cold water to drink. Thank you so much.

Très bon accueil avec explications claires et rapides.Prise rapide du véhicule avec préparation des formalités en amont en ligne.Retour du véhicule aussi très rapide.Je vous conseille fortement cette agence de location pour avoir l'esprit tranquille et sans aucune surprise.Merci

Exellent services and really nice contition of the car.Also the employee very polite and in the willing to help in any contition.Our visit in Crete is not over, we will sure visit you again and we will choose your services againThanks for everything.

It's very nice to be able to trust a car hire company.Your staff are very professional and very pleasant.We will obviously use you again for the rental during our next visit to Crete and we will recommend you to our friends and family if they come to Crete.Thank you

Outstanding service! The fuel-efficient, brand new car made our exploration of Crete a joy. We covered a lot of ground and had an amazing time. I'll definitely be recommending this rental center to my friends. The staff's exceptional attitude was the cherry on top.

I was looking for a reliable car rental shop. There are a lot of car rentals in Greece, but 99% has bad reviews with customers feeling scammed. By chance I stumbled upon Justrentals via google and reading all the good reviews. I must say that those are 100% true, what a nice friendly, reliable shop. What I most like about just rentals is the clear renting process with all the insurance included. The fast pickup (if you fill in the info form prior to pickup) so we could enjoy our stay. I will definitely recommend you guys and will book again when I visit Crete in the future.

2e année que nous utilisons vos services et chaque fois que les voitures sont bien préparées et en parfait état. Les collaborateurs très sympathiques et prennent le temps de vous présenter le contrat et de faire le chèque départ du véhicule. Bravo pour votre professionnalisme!

The car was very clean and in absolute perfect shape pick up was also perfect in time :-)

Un accueil très agréable. Stand facile à trouver grâce à la vidéo envoyée par mail. Véhicule propre et conforme à la réservation. Changements faciles. Accessoire enfant compris dans la résa.. nous recommandons!

Friendly service and great compact automatic car.

Great overall service and super easy to use. Worthwhile doing the online pre-check in - meant the car pick up took minutes. Would 100% use Justrentals again if we return to Crete - this was our 2nd time we used Justrentals and both times the overall experience has been excellent.

Location parfaite, pas besoin de prudence ni empreinte bancaire ce qui est un plus pour les vacances, personnel très serviable. Agence sérieuse à 2 min de l'aéroport. Prise et retour du véhicule très rapide sans vice caché ni demande de sur facturation, pas besoin de rendre la voiture propre. Tout était parfait ! Merci beaucoup.

Exceptional service - from returning inquiries about renting, to the online process, to providing updates prior to our arrival in Crete, to meeting us at the port, to the final drop-off at the airport - RCC could not have been better!

They staff was ready for us upon arrival. By ready I mean he greet me by name, had the car keys and forms already printed out. I`ve never had a more pleasant rental experience, they didn`t try to up sale anything!

Service was exceptional, pick up and drop off of vehicle were on time and car rented was as described and in excellent new condition! Would highly recommend plus no hassle full coverage insurance included in the pricing!!!

My opinion on justrental cars is TOP, very good communication, excellent new car, good prices and not to be forgotten : they do not ask you any sum as bail on your credit card.. Higly recommended. If I come back to Crete, I will surely rent by them.

Quick and efficient service; friendly staff; vehicle was exactly what we needed. Thank you!

Tout à été très simple de la réservation par internet jusqu'à la remise des clés. Personnel très agréable, les explications ont été claires et simples. Le véhicule s'est passé en 5 minutes. Remise des clés inspection visuelle du véhicule.Le personnel nous a demandé de vérifier que nous n'avions rien oublié dans les ports.Parfait, le service dans son ensemble à été plus simple et rapide que dans les enseignes où je loue habituellement (Europcar et Avis).

New cars. Excellent staff. Clear contract with full insurance.

The staff member who assisted us was for pick up and drop off was incredibly helpful. We also made a number of change requests that were accommodated, and we were very grateful for this

J'ai apprécié particulièrement l'hôtesse d'accueil (blonde) d'Heraklion Airport. Déjà l'année passée elle nous a accueillis avec gentillesse et professionnalisme. Je n'ai malheureusement pas son nom mais elle mérite ces compliments.L'an prochain nous relouerons chez vous.

Seamless car hire, EXCELLENT customer service. Excellent prices and best insurance coverage. Vehciles practically brand new, I was given a 2 month old car, less then 3000kms on the odometer. Employees do everything in their power to help you out and accomodate you. Their office is just a few meters away from the airport but they insisted to drive us to the airport departures because the weather was really hot and we had alot of luggages. Simply put the best car hire experience I ever had.

Your service was excellent and the explanation was clear. It was really reassuring that you have 24/7 support service, although we did not need to use it. The car that we got was exactly what we expected. Overall, we had an impeccable experience with you. Thank you very much!

We had a great experience! We had questions in advance of our rental which were answered promptly. The delivery and return of our vehicle was efficient and easy. Overall, it was a great experience and I would absolutely recommend this rental company.

Very fast service, kind colleagues. I was impressed by the reviews on Google, and must admit that they are perfect. The service and cars provided are great, so will definitely recommend your services to others.

We were impressed with the comfort you provided us. Perfect communication, we had the car immediately ready for departure. Also when we got back and had some free time before our flight we were offered to store our luggage in the office which we really appreciated.

Overall it was a good experience. The personnel was very nice and helpful. They responded to my emails in short time, before getting there. The formalities were short ( I completed the form with my data online). I spent only few minutes in order to take and to retrieve the car. I had no issue during the 7 days of renting.

il ritiro veloce e cortese del veicolo in aeroporto a Heraklion. Le ottime condizioni e pulizia dell'auto. La completa copertura assicurativa, senza costi di franchigia o altri e che il prezzo calcolato dal sito al momento della prenotazione è stato quello effettivo pagato. Restituzione velocissima del veicolo a fine vacanza.

your professionality. staff and employees kind and very punctual. our son reccomended you because he has been very satisfied by your service; we will reccomend you to our friends.thank you

The cost of rental was inclusive of all insurances with no hidden charges which is what you want on holiday...no stress rental.Vehicle was in great condition even though it has done 44k Kms you wouldn't know. Bodywork excellent, engine powerful enough to get you up the mountains with ease. The staff were super friendly, some excellent English and processed our pick up and drop off very efficiently. Tip: look out for their mail days ahead of rental and complete the on line registration to speed up your pick up.

Overall great experience. Renting a car can be stressful but here that stress is gone. From the people I met who work there and from reading all the Google reviews, it felt like a place I could trust and that's super important.

Adequate and swift response to questions, car delivery exactly according to agreed time, cleanliness of the car, clear carinstruction and rental agreement information, transfer from car return parking to the departure hall of the airport

The customer service was EXCELLENT! The vehicle was ready when we arrived and everything was explained in detail. The car was perfect for two, with luggage, and no mechanical problems occurred. Bringing the car back was a breeze. She inspected the car quickly and then gave us a ride to the departures terminal, something that wasn't in the contract. They were great to do business with and I highly recommend them! I will use them again when I go to Crete.

Both pickup and drop off when smoothly and quickly, the team members in both instances were fantastic. The vehicle was in great condition and was a perfect fit for our large group. All communication with the company was quick and responsive. I would 100%rent from Just Rental Center again.

Facilidade em tudo. Funções muito prestativas e eficientes. Carro em excelentes condições!!!

We liked that their representative met us at the port, and took care of the paperwork quickly. The car operated just fine, as expected--no issues. They made everything easy and convenient.

Warm welcome at the office of the airport. All paperwork was ready. Together with the employee a quick check around the car. Totally 10 minutes we started the car and our holiday. After two weeks we brought the car back, the employee ask if everything was OK, did one quick check around the car and wished us a good trip home. Thanks Just Rental Center

Very pleasant staff , delivered car on time , explained in detail retail conditions, fuel details, condition of car, return details and supplied map. Excellent

We were thankful for the youtube video which detailed where to go to locate RCC. If we had not, I fear we may have been lost as it is a little walk from the airport. But overall, the experience was perfect- very easy to communicate, quick service, and convenient drop-off/pick-up locations.

Simply the best rental car experience I have had in the US or abroad. They had the car ready for me right as we walked out of the airport. Saw all the other passengers queuing up at long lines. You get what you pay for. Reasonable price for not waiting in the intense heat and after a 16 hour journey.

The car was top inside.Delivery and collection was punctual.

E' la quarta volta che noleggio una macchina da questo operatore. Ottimo rapporto qualità/prezzo e assicurazione totale senza costi aggiuntivi..Auto consegnata pulitissima, check-in velocissimo, spiegazioni accurate di cosa è compreso e di cosa si può fare o non fare. Dopo quindici minuti eravamo già in strada verso la ns. meta. Lo consiglio.

I compared many rental companies, the best rental conditions. I filled in the renter's information in advance and getting the car very quickly. Good user guide. Friendly and expert service both when picking up and returning the quite new car.

The best service and the always friendly warm people we deal with. It is the third time We hire from justrentals and the third time we go to lovely Crete,And next year again we will use Just rentals for our car rental agency.Big Thanks for making our holidays totally great and looking forward to coming down next year again. Best partis you always picking us up at the airport and taking us to our car, even though we came this year in the middle of the night. Thank Your!

Amazing customer sevice, genuinely nice people. On pick up I callled on the day to get me from a location and they did it so quickly. On drop off we left important papers in the car by accident they called me while we were at the airport the lady ran into the airport to give it back to us! Thanks so much, highly recommended car hire on the island.

The service could not have been more smooth and simple - we arrived at Heraklion airport and were able to drive off within 10 minutes of leaving the terminal building. Everyone was incredibly friendly and helpful and the car was in great condition. Returning the car was also hassle-free and having the car in Crete really made our holiday. Thanks again!

We have once again rented a car from Justrentals. Booking through the website was straightforward and very easy. When picking up the car we were greeted very friendly. The rental contract was ready and we only had to sign, then the luggage was loaded into the car and we were informed about existing damage (only minor scratches). The car was in very good condition and was immaculately clean. After less than 10 minutes we were able to start our journey. The return of the car went just as smoothly. We will definitely rent a car from Justrentals again.

Quality of vehicle - immaculate condition. Professional Service. Helpful and polite staff. Drop off and collection at hotel.

Everything was excellent, from reservation to dropping of the car after 10 days, Employee was very kind and helpful. All formal stuff went very smooth and easy. Car was fine, No problems with it. Price was very good. Dropping of the car was also was and without any troubles. JustRentals is close to the airport, 5-10 min on foot. I can recommend JustRentals for everybody. If I visit Crete once again I will definetly choose it again.

The car was waiting for us at Heraklion port when we got off the ferry at 0630. The agent was extremely helpful and took some time explaining everything about the car, what we could and could not do and some useful tips. When i returned the car at Chania airport, following the tip about dropping my wife and bags at departures, the return procedure was straightforward and relaxed. It wasn`t the cheapest rental option but the no worries insurance and no accident deposit policy was so worth it

The staff was very friendly and took the time to explain the features of the car. They also provided an option to drop off the vehicle at the port which was very convenient for us. Thank you for your great service.

We love from Just Rentals that everything is arranged very smoothly. You can pick up the car in 10 minutes and be on the road! For sure we'll be renting from Just Rentals next we will be on Crete!!

Great price for a fully insured minivan. Affordable baby chairs of excellent quality. Wonderful staff. Good vehicle. Location at the airport. No queue. No attempts to upsell.

Exceptionally nice staff (at pick up assisted us quickly and were very understanding when we had to change one driver, and drove us to airport after drop off.

The easiness of all. The booking, the contract,en picking-up off the car. Everything goes easy. It was the 4th time we rented witch Just Rental and again very good. Unfortunately we had a flat tire but also this was good managed and we could come in on Saturday afternoon for the repair.

Service rapide. On nous la livre à l'hôtel avec un petit supplément. A eu de bons conseils.

Friendly staff and it was easy to make contact when I had questions. The car and the insurance were very good at a good price! I will certainly come back to JustRentals for a car when I come back to Crete!

Knowledgeable and efficient but friendly staff dealt with me on pick up and return of the vehicle. Justrentals provide a comprehensive package such that I will be hiring from them again later this year.

The service was really good. They take the time to help you with the paperwork and to show te car. I really enjoying the time with the car. The people from rental-center they were very friendly.

Fast car delivery and return and excellent Employees. The price and the insurance coverings are way better as Sixt, Hertz and Co.Only Justrentals on our next visit. Thank you so much!

Online forms to speed up check-in upon arrival and the very friendly and cheerful staff! Very trustworthy, good car, no cue. Like it far better than all other rental companies!

Excellent service in delivering the car to our hotel in Chania then picking up at Souda so we could get straight onto the ferry.Extremely nice and helpful gentleman with excellent English affected both the delivery and hand-back of the Fiat Panda which was clean and most suitable for our needs.

Very smooth process. I asked for car delivery (and return) at my apartment, everything went follow plan. RCC came on time, explained the contract and car. Car was almost new, so no problems during the 6 day arrangement. Return also at hotel, just handover of the keys. There arr a lot of car rental parties which cannot achieve this service. When I visit Crete will choose again for RCC. Well done!

What I like best about JustRentals is that everything is included in the price that comes up when you apply for a price. With everything, I'm thinking especially about insurance. With most other car hire companies, insurance can be quite an expensive addition to the price that you get from a price request. At JustRentals, all insurances are included in the price presented. This is definitely the most important reason why I have rented a car from them for at least 10 years and every time it is a pleasure to rent from them.Always pleasant service, the car is in place, but you don't have to stand and wait for it to be delivered from another place. Delivery and submission is very quick and painless.

Problem free experience from start to finish. Excellent service, very nice vehicle. Highly recommend this rental service.

Pas de surprises, personnels accueillant et professionnels , cela fait 2 annees que nous louons chez-vous.

great pick up and drop off options. car was of great quality and drive. The quick guide on driving in Greece was also fantastic and a great touch.

Accès de la sortie de l'aéroport d'Héraklion à Justrental bien indiqué par vidéo. Beau accueil même à 1h du matin ! Voiture sans aucun problème qui nous a permis de parcourir sereinement la Crête.

Customer service was great and the car selection was also above average.

Very clear information on the website, compared to inobvious other rental agency, we fe safe when doing the reservation.Also the person help us check in on Souda port is really nice! The car is very clean! Definitely will recommend to friends in the future!

Pas de mauvaises surprises concernant le prix, pas besoin non plus de carte de crédit pour la prudence. Communication facile et juste à côté de l'aéroport.

Staff was happy and helpful when pickup car and returned car also.everything was easy ,checking car out and in,documents and pay.woman in counter explaining everything so clear when pickup car that not have to asking anything more about insurance or road service etc.

It was very convenient to have the car dropped off Kneeshaw our hotel in Chania. I have rented a lot of cars from a lot of companies and the handover was the most efficient and the clearest in terms of explanation of key points of the contract and emergency numbers that I have ever had. The drop off at the airport in Heraklion was, equally efficient and friendly. And a couple of interactions I had both by phone and email to change pick up and drop off times were also efficient and friendly. The 100% insurance cover gives great comfort. Overall a really great experience.

Si je suis revenue pour la deuxième fois chez Rental Center Crete, c'est que la première fois, mon époux et moi avons été vraiment satisfaits. Lors de la réservation en ligne, un petit acompte est versé. Le service de livraison à l'aéroport est distingué et très appréciable, surtout quand on a des bagages et en plus le poids des années. Le personnel est sympathique et serviable. À la réception du véhicule, pas d'empreinte de la carte bancaire et les formalités sont rapides. Le kilométrage est illimité et le carburant doit être rendu au même niveau. De vrais bons professionnels... Félicitations, Merci et à l'année prochaine.

Very straightforward, nothing to worry about excess, 0 EXCESS for everything, nothing to worry as long as follow their simple rules. Staff are very helpful and approachable. No credit card needed!Just pay whatever you see online price rental. Satisfied and very grateful.Thank you!

We use justrentals every time we visits Crete and you are always very reliable with excellent cars. I like the fact there is no hard sell for extras - that the price on the website is the price you pay. And your staff are always really nice and helpful

I get a new car. It drives very nice and when the motor was running it was almost silent.It feels save to drive it also in the mountains to our destination.Thank you for the good service.

Everything was perfect with our rental, the car looked new, the young lady who brought it to us was super nice and knowledgeable, the price excellent. We would definitely rent a car from them again.

Very friendly staff. We got full explanation and great recommendations. Very easy procedure to get and return the car.

Insurance, speed in car delivery (excellent online customer data form) and above all always recent cars in excellent condition or even practically new.

everything was perfect, the welcome, the car. we were even escorted to the airport, which was very nice

Finally found what I was looking for. Friendly people, quick service, no hassle at all. No trying to sell extra insurances. Nothing of it all, just take your car and get going with a competitive all-in price.

- Precise booking and communication- Friendly and reliable staff, including drop off service to the airport- Reasonable price for complete insurance coverage- Best/Hassel free rental service used till date

Everything was easy and hassle free We had a little difficulty finding you at Chania airport but were assisted by a very helpful agent

Ease of pick up and drop off, quick response to emails. Friendliness and convenience of staff at pick up and drop off.

The fact that the staff was waiting for our delayed plain and had our contracts ready. We expected the regular rental service attitude and we got great service, contracts were signed fast and we were able to start our vacation.

Great experience. No hassle. Delivered car to my hotel which was very convenient. When dropping off, we were driven to the airport by the employee.. I gave 5 stars to the company for their claim that I would not be up sold any additional insurance at the pickup of the car. Fortunately I did not need to test the insurance coverage.

I love the simplicity and convenience of it. Being able to fill out the customer information form online means that it takes less than a minute to collect the car on the day, and no one hassles you to take out extra insurance.

The staff was very friendly and professional and the car that I had was perfect.

The both employees we did met were kind and helpfully.The Fiat Panda was in good condition and Fiat builds a handsome comfortable car. Fine to drive!

Super easy to deal with. Excellent customer service. Loved that they came and met us with the vehicle so we didn`t have to go to a kiosk or anything. Vehicle was excellent and super clean. Drop off location was also very convenient by airport.

The overall experience was amazing, the staff was extremely friendly and and very good value for money overall.

I have rented from Rental Center Crete about 4 or 5 times. Always got good service, cars were always in good shape and pickups and drop-offs were smooth. Pricewise they will beat the international majors, but they won't be the least expensive on Crete. however, when you factor in full coverage insurance and quality of the cover, quality of their service and convenience they are a very good choice.

the fast chek at arrival and return.Easy to find the office with the video on the website.

good service, clean vehicle, in good overall condition convenient location right beside airport

It was nice to get a ride to the airport when we returned our vehicle.

Good website. You can pick car with all insurance without sweating which options i need. You don't need credit card, just pay small percentage at reservation and rest at the pickup. Cars we have ( Citroen C3 ) were almost new and everything working perfectly. Easy and fast pickup near airport. When we returned cars, staff drove us back to terminal, it is not common.

The insurance coverage was great, and we really appreciated having the spare tire as we got a flat tire halfway through and the helpline was good.

The rental of this vehicle went very well. The agent who greeted us to give us the keys was very professional and was kind enough to give us a map of Crete with a list of places to visit. This car has taken us everywhere. The return was also provided by very friendly and professional agents.I recommend.

Easy to rent, good price, almost new car, office close to the airport, everything was super.

Friendly and helpful staff. Very good vehicle. Vehicle delivery with full tank. All around insurance coverage without credit card charge

The communication was first class. Friendly no fuss attitude and due to pre busy filled in e-forms the pick up was very quick.I would say the best car rental experience I have had. Absolutely top class.Staff were exemplary.

Vehicle included insurance, a massive plus. Vehicle was a little underpowered, but the rental company are not to blame.

The video that was sent before arrival, illustrating the rental point location, was very useful. Also, easy and fast car picking thanks to pre-information sheet. Finally, smooth return (well we didn`t have any problems with the car, which always makes the return easy).

Thank you ! Great team and comfortable and orginized service I would recommend you to others, and will come back for sure !

Professionality, correct deals, quickly solutions, be helpful to customers all the time

Of the best car rental experiences I've ever had. Excellent service with super smooth hand-in and hand-over.

Our rental car was provided by Rental Center Crete, based at the side of Heraklion Airport. The pick up process was straight forward and we were on the road within 10 minutes of arriving at the hire centre. Dropping off was equally straightforward. A quick survey of the car and we were on our way to departures.The car was a few years old but we had no issues with it at all.Highly recommended.

Everything was handled very professionally, but still had a very relaxed vibe.

Cars are always new or nearly new and in excellent condition. The insurance cover is full unlike so many other companies who charge extra. Free additional driver is a bonus. I always use this company as the staff are also very helpful. They are not the cheapest but you pay for what you get.

It was very easy to get the car, we choose to get it delivered at our hotel in Bali and a very kompetent woman came with the car in time. We left the car at Heraklion airport and there we met a very nice man who understood our problem when there was a damaged tank cap. We checked the car in the evening before and didn`t see it. The man checked with his boss and it was a part of the insurance. We were very pleased with the solution.

Great all around. Thank you for picking us up from port!

Service of the employees at delivery and return. The cars were in great condition

Quick and easy pick up and drop off. Car was great, no mechanical issue with a couple of scratches from previous rentals but that's what I expected.

Extremely friendly staff. In heavy rain, we were brought unplanned to the departure hall. Fast vehicle handover, quick return of the vehicle, great value for money and insurance package. Very clear recommendation!

Professional and extremely helpful team

The kindness and helpfulness of all staff we met or discussed with by phone or email.

Hassle free check in for the car and return of the car. Very helpful and accommodating staff.

This was our first time with Rental Center Crete. Great value for money. All-inclusive insurance. Very friendly and correct staff. Brand new car. Great return service to the airport. We will be back on our next holiday in Crete.

The whole experience was very easy, from booking the car to dropping it back. The staff was also very nice and helpful!

The customer service was spot-on. We rented via Rental Center Crete, so we can`t give any impression of the website. We rented the cheapest car, so we got a Fiat Panda with nothing, which was as expected. Not a great car, but for the pricing it was just right. Thanks to you guys, we had a great vacation. The baby seat was great! Better than the previous ter car rentals provided us with, so that`s a big plus!

Third time we`ve used Rental Center Crete. Easy to book, clear what you`re getting, seamless pick up and drop off, everything you need. Had a slight problem with the car, call answered quickly, resolved within an hour or so. Great and friendly service.

They were very efficient. We had a technical issue with our car and they came and replaced car within 45 min

Great website with loads of info about Crete, the staff and car was excellent ,thanks.

Easy efficient delivery and hand back. Great car ideal for our needs. Courteous staff.

Good reviews of other customers found on the Internet. On return of the vehicle we were driven in front of the airport Thank you

Friendly staff and explained the vehicle in detail where the controls were.

I like the people who work at Rental Center Crete, they are friendly and helpful. A good selection of cars.

Friendly staff, new car and high reactivity to our messages. Love the video on how to find them.

The lady who met us when we arrived from the airport was particularly friendly and helpful and explained everything clearly to us. Much better than at other rental companies we have used.

Transaction was smooth during pick up and drop off. Everyone was super nice. Absolutely no worries, it was perfect.

Very friendly and helpful staff; nice vehicle, easy check-in; very good internet site. Everybody, especially George were very helpful.

The car drove very smooth and we get the car very clean. The car was economical

The car was in a good state, the staff was super nice people. They brought the car at our hotel and everything was very uncomplicated.

Delivery and pickup service, easy interaction, insurance included, no over the counter sales at pickup

Friendly, professional staff, speed when picking up and returning the car. Everything was well prepared when we arrived.We had no waiting times. No attempts to sell any additional insurances. Overall easy to use and transparency of terms of use.

The fast and easy delivery including the transport back to the airport. It was very nice to have a quick delivery when we had a bit short of time for the air-plane

Easy, helpful and excellent staff and service

The rental process was very smooth and easy to go through. It look about 10min for me to sign the form and I was on my way.

The staff was extremely friendly and helpful. We picked up the car from the airport and returned it at the port, and there was a representative waiting for us and helping us figure out where to go once at the port. Overall, great experience!

Car was delivered right on time to our hotel and Rental Center Crete representative was very polite. We didn`t have to worry about anything because of the insurance coverage and just got to enjoy our vacation in Crete. There are a lot of car rental providers in Crete but Rental Center Crete just feels the most honest and you get exactly what is promised. Thank you very much for making our stay there so awesome and enjoyable.

Fantastic very slick and professional service, staff were very helpful and friendly

It was nice to be greeted at the Ferry dock and personally escorted to the car for review. The car was almost new and the perfect size for our trip.

Easy to take and return the car (just in the hotel), punctuality and car cleanliness.

Fantastic service and friendly, especially liked the lift to the airport at the end of the rental!

The fully comprehensive insurance and speed of pick up nice friendly staff too

Very easy to book, convenient at hotel delivery and check-in process, clean/new vehicle, and very friendly staff. Completely stress free rental.

The speed to take the car The communication with employees

Your service was excellent. The pickup and drop off at the hotel. The quality of the car.

The personal gave us some good advices and tips to drive in Creta! There are very kind and the car, even if it was the lowest price that we choose, was very proper and easy to drive. We will recommend it

Rental Center Crete staff were welcoming and got us away quickly. They helped us load our luggage into the car. The car was in good condition, very clean inside and out. We were given an explanation sheet to explain where we could and couldn't go to ensure we were fully covered under the insurance package. When we arrive d back everything was handled quickly and we were on our way My only complaint, and it seems to be general across Greece, is the like for like fuel arrangement. A much fairer arrangement would be full to full.

The communication was fast and pleasant, the car was brought to the place of accommodation and we returned it from there. The car was new, clean and tidy, there were no problems. A more powerful engine wears out in the mountains of Crete :-)

I had really good experience with the company. The process of picking up and returning of the car was very fast! The staff was very friendly and helpful, they even dropped me to the airport after returning the car! The car, a Kia Sportage, was actually a brand new, in perfect condition, only at ~5500km, which I purchased for a very reasonable price. I will definitely use the company again on my next visit to Crete.

No hidden fees, full insurance included, no credit card needed.

They made the pickup and return easy and painless. The car was clean, well maintained and in very good shape despite it being 6 years old.

Very good service from Zenia who met us at Heraklion ferry port. Very prompt and helpful responses from Petros and other staff to emails. Good team at airport for handover . Well done. Thank John and Nicola Price

Very organised but friendly. Helped load our luggage into the car. formed instant mutual trust.

I like the opportunity of the Express Car Delivery form in advance so that there is no delay in the delivery of the car. Also no waiting at the return of the car, very uncomplicated. The car was in good conditions, we had absolutley no problems with it during our 2 weeks journey with almost 1,000 kms. The price is also good, although you might find better choices at first side. But then you should consider that additional driver is free of charge and insurances are included already. Last but not least: Staff are very friendly and helpful.

The willingness to transfer us to our nearby hotel in the centre of the city instead of asking us to unload the luggage, find a taxi to go to hotel. This 'extra' service was given me both times I used Rental Center Crete. Reason to stay loyal to your company. There are cheaper agencies but with more hassle.

Fast vehicle handover and very uncomplicated return of the vehicle

Your staff were very efficient, helpful and friendly. Being able to pick up at Heraklion airport and drop off at Chania airport was essential. We like the fully inclusive rates.

Helpful staff when collecting and returning the vehicle. Quality of the vehicle

New car Peugeot 308 (we ordered a volkswagen Golf) Nice car, almost brand new

Good price. Full insurance, so no hidden costs. Quick delivery at arrival and fast handling on return.

Trustworthy: You are not a big corperate firm like AVIS and co. You are a local company. People should support local business, instead big corpos where the money never stays on the Island.

Easy to use, right as I stepped off my ferry they where right there to greet me and take me to my vehicle. Everything went smooth from pick up to drop off.

Nice easy offer and great that all insurances are directly included - this is what we looked for and what we found with your company. Top.

Of more than 15 car rentals on crete in the past 12 years, Rental Center Crete was definitely our best and most convenient.

Liked that the car was delivered to our hotel. Lady who brought it was very helpful and informative.

We have used your company for a number of years and have always been pleased with the car supplied a good service, thank you

Great service. I resquest a pick-up at Hereklion and the drop off at La Canee. The employees are ponctuals and helpless.Prices for a full package is also very nice.I would recommend it.

All inclusive price with insurance and excellent speed of service; from booking to handover of vehicle

The staff's kindness, the clear explanations of the rules and the car's quality

Very friendly service. Everything on site was as described in the rentals description. The car that I ordered was available and itself was in very good shape. No hidden costs.

I have used Rental Center Crete on numerous visits to Crete and never had an issue with quality of service or standard of car received

Very friendly staff at the office. Clear agreement with no hidden costs.

The explanations that was given to us before we took the car and the attitude of the team.

First time we've used Rental Center Crete and would definitely use them again. Great, friendly, no hassle service and the car was brilliant for what we wanted.

upon arrival car was ready, washed and all clean. we were ready to go within 15min,

The car was very clean, the process was very quick and hassle free. Thank you for everything.

The price and type of service by providing all inclusive with extra driver that was not expensive. Then we also had a small problem and the answer was very fast even by e-mail. I would really recommend and on case of return to Creete I Will enquire to see if the prices continue to be competitive. Our car was almost new and everything Runned very well. The staff were very friendly and helpful. ThanksThanks

Friendliness of the staff. Very easy car pick-up and drop-off.

The ease and speed of handover and return of the vehicle. We have been customers for around 15 years now and I can honestly say that we've never been disappointed by the service or the standard of cars. This year's prices were astronomical but I appreciate that's not the fault of Rental Center Crete.

No hassle rental - fully inclusive price and car was ready to go. On return quick process and dropped off at the airport

Pick up and returning the vehicle. Met us at the ferry and the company representative gave us good and useful information. Also told us that to return the car we could leave just park the car at the hotel give the keys to the reception. So everything was minimum hassle for us.

Close to the airport and fast service. We will rent our next car from you for sure.

Yanis (John) was especially helpful and attentive. He made the rental experience smooth and stress free

Very helpful staff, no problems during the rental period

thank you again for the quick and most kind attention when something happens on the road :)

Easy stress free rental with a drop off at the airport. Everything was made clear, staff were really polite and friendly, and the vehicle was great to drive. Will choose rental center crete again!

Good almost new car, very acceptable pricing, very fast pick- up and return procedure, very pleasant personnel

Very fast and easy rental process, transparent insurance policy and cost. Great staff service.

Perfect contact, even via whatsapp what was helpful as I decided to rent a car in very last moment and also the car I got was like I asked for. Huge plus for no deposit and no plastic cards needed. Personnel was very helpful

I thought Rental Center Crete were incredibly fast and efficient, right from my original booking in Australia. The car was almost new and I travelled the island from Vai to Elofonisi. I will come back to Crete, especially Sitia and I will use this company again.

Good condition of cars that are very clean and reliable. Full insurance cover and free 2nd driver.

Really friendly and professional, very helpful. Lovely clean, virtually new car. Great directions to find them at the airport. No hidden extras. Comprehensive insurance. Absolutely no hassle. My brother has used them several times and has never had a problem. Thoroughly recommend them.

How easy has been to rent, collect and return the car. Also the flexibility of renting it on the port and has been able to return the car on the airport.

Very very kind staff, super service, great car, great value for money

Provided car advertised. Great service. Easy to pickup and drop off.

nothing, service and communication excellent and prices really competitive

We are really satisfied of our experience with Rental Center Crete. It was easy and quick to get the car and to return it.

They provided a great service - the staff were very friendly, and helped with repositioning the child car seats.

The Staff Service is friendly, efficient, and valuable. It is totally recommended.

There are no hidden costs and everything worked fine from the beginning to the end of the rental. Good customer service !

Although our flight was delayed badly until the small hours of Sunday morning, the operator remained in the office to show us our car and send us quickly on our way

Clarifications provided to deal with the use of the premium insurance

Posssibility to Delivery the car to hotel and pick-up at the hotel

The booking process was simple with good communication. The video to locate the rental centre was also well though out and useful. The car was of good quality (Toyota Corolla as booked) and any damage pointed out. On return it was a quick process with no quibbles over the status (no intense inspection of the bodywork).

full insurance covering, no hidden costs, best price, friendly and everything was easy!

Quick slick service and nice clean car. So much better than Avis who we used before and were very disappointed. Will definitely use your company next time we are in Crete.

Very professional and polite stuff, easy to find and pick up car at the airport. All explanation are clear and they accept my misunderstanding about some things even it was my mistake. I am sure 100 % I will rent a car again from this company. Toyota Aygo is in good conditions and we traveled more than 1000 kilometers without problems.

Great service - friendly welcome to Crete and car great - thanks!

The directions on YouTube were both useful and quite funny. The car check during pickup and return were quick and honest with no stressful quibbles about existing or somehow new (fake) damage, the terms/insurance etc. were straightforward and uncomplicated and, the staff were great; really friendly and informative.

First of all: we got what we wanted - a VW Beatle!!!We had some special requirements - all of them were fulfilled.All people were extremely friendly to us.After our car return someone evene brought us the 500 m to the airport!

The good service and the short replying time to eMails.

Easy communication and no problem with the service or the car. In front of the airport.

Excellent attitude, delivery into Chania and explanation of everything. Close to airport for drop back.Very easy to deal with.

The quality of the provided service, including the booking process, communication as well as the rented car, was very good and all this at a very decent price, significantly smaller than the multinational car rental companies offering.

The car was excellently maintained and was very good to drive. Pick up and return were very easy.

the girl at the reception gave clear and precise indications about the use and the documents of the car, and on how to return it

Very good comunication, perfect service, easy procedures. I recommend this company.

This was actually a first time I rented a car abroad, so I have no chance to actually compare experiences, but I doubt it could be any better than this - transparent policies, no hidden costs, nice and a fairly new car - clean and awaiting for us on time, uncomplicated return. Thank you very much!

We founded very kindly staff at our arrivals. The practice to rent and check in the vehicle it was fast.After that the staff show us the car and explain the main traffic rules in Greece and also explain us the conditions terms of the rental. We recommended Rental Center Crete for visit Crete. Really appreciate there is no deposit and full insurance cover.

It was easy to book a car in Crete on the website and the staff were all friendly and happy to help with any questions. I would definitely use Rental Center Crete again when in Crete. Thanks for a great experience.

The communication with them and the quick for picking the car up and leaving it the last day.

Very efficient, waited for us at the port when we arrived with a sign so we knew it was for us. Very helpful tips. Highly recommend.

Efficient and friendly, car was very clean and in perfect working order. Communication very clear. Highly recommended!

Good service, all-in-insurance without annoying discussions other companies involve you in, no problems at all.

Trasparente service: i pay once, no hidden costs. Personnel really friendly and prepared.

Very smooth check-in, car was ready fully cleaned including child Seat.

Professional and careful people. Good car, clean and well maintained. Check-in and check-out very simple and quick.

Easy to rent a car, they wait for us till late and they were well organized.

All inclusive price, no deposit, super friendly staff, easy booking, clean car.

Easy process, the car was in good condition and at a reasonable price. Highly recommended!

Very good experirnce great car great staff fully recomment no extra costs even when something happened - awesome and creta is a very beautiful place on earth with great people

Very well organised the delivery and collection service was prompt so no waiting around.

State of the car.Availability of the model and type we had chosen.Quick employee service.

Easy to use. Really professional. Good service. Explained the terms of insurance clearly.

Very convenient pick-up and return nearby Chania airport Thanks again for helping us with the luggage and my sons with the lost mobile phone!

Rental Center Crete at Chania Airport in August 2022: Modern, well groomed cars. Very pleasant and highly professional staff. (She even drove us to the airport, after we brought back the cars !) Easy booking and very fast replies to every question. Completely trustworthy. We will recommend you and for sure will come back to Rental Center Crete.

Great all in insurance cover--met at airport and taken to airport on departure.Very helpful staff.Very clean nearly new cars

Very professional. Easy and quick rental.No discussions around extras.I recommend

Excellent experience from start to finish, car was at hotel on time,rep was a lovely lady who showed me around car and gave all information I required, would definitely use again and intend to use next year.

We got a scratch while the car was parked. I called and e-mailed Rental Center Crete. It was all no problem, very friendly people.

Thank you for the great welcoming and explanations at the airport pickup.

Everything was great, thanks for your good service. I was very sorry to have made a scratch on the car but you were understanding. In the past I have had more than one very unfair experiences with car rental firms but you were very honest and very easy to deal with.

Professional customer service, reasonable prices at late booking, easy to extend the rental period and the car was almost brand new and just the right one for us.

Rental Center Crete were great to deal with, very simple website with quality cars. When we arrived at the port in Crete they were there to meet us. With all inclusive insurance it just takes the worry away and allows you to enjoy the holiday stress free. We had a Toyota Yaris, only 6 months old and in spotless condition.

prompt registration thanks to the advance registration online (driver name, driver license number etc.), very good service, easy to reach from the airport (gut explanation in the web-video!)

The ease of access was amazing. Very few restrictions.

Car hire drop off at our accommodation rather than having to come and collect

The car was clean and easy to drive. Very comfortable. After returning the car to the office your agent took me to the airport allthough I did not ask.That was very nice. Thank you!

Very helpful service, they programmed the sat nav to our apartment. All staff I dealt with were lovely and helpful. Car was in good shape. The collected from our apartment which was great. I would use them again.Many thanks

The good service and friendly staff. Everything was prepared before we arrived, just had to sign and then drive.

Highly recommended car hire! The best I have ever used. Easy to book, such friendly staff, no nasty surprises regarding extra insurance. Full cover insure completely included as promised. Never again will I use any of the big name hire companies in the airports. Smaller businesses a small walk away seem to be better in every way. Thanks Rental Center Crete, we will see you again next time we are in Crete.

The woman who checked us in was very thoroughly and reviewed the car with us in detail.

The staff who dealt with us were courteous and professional and we t out of their way to help.

Good and reliable service, pleasant staff, okay car

When I had a little problem with the car, an agent came in the day to fix it.

Nice service, good small car, easy and fast to get the car and return it

The employees are very friendly and professional. The insurance cover and the ease of booking is excellent. Good value for money.

The curtesy of the staff, they did everything to make this experience very smooth.They waited for us on the pickup day when we arrived past midnight and that was very appreciated.

Excellent service, no issues. we had no problems with the car and everything was explained incase of a breakdown or accident.

I am a current customer for several years and I had never problem with Rental Center Crete

Very easy experience, pleasant staff and you paid what you were quoted!

Very good service, car was ready and waiting for us as we arrived, very friendly staff and no wasted time.

Easy, transparency and not final surprises with the price, everything is included in the final prices so you won't have to add any additional cost when you arrive.The website was really easy to book and add all the drivers in advance save a lot of time when you arrive is everything is done.The staff very helpful, they waited for me very late during the nigth. Just 10-15 min walk from the airport, is very handy.Also when I returned the car they gave me a light to the airport :) Very friendly staff and very professional.

It was a plessend, fast and smoothly service.Quick response and good price for high season.

I loved that someone was waiting for us when we got off the ferry and also when we returned the vehicle. It was Very easy and helpful

We liked the kindness and organization of the staff. Clean and new car. Short distance from the airport, the instructions to reach the rental center are very clear and easy to follow.

Definitely an easy and enjoyable experience, would definitely use Rental Center Crete next time we are in Crete. Nice car too!

Reactivity and you were very nice

Being a client for over 12 years, I am enjoying the friendly and efficient service of JustRentals. Hiring our car with Rental Center Crete makes a good Crete holiday experience just complete. A big thank you to the crew!

I never used anyone better - not just Crete - world wide

Great staff, very responsive to questions before the trip, close to airport

Very good organisation for pick up and drop the car. Staff very Nice and helpfull

All the staff was good and the check in and check out done very quickly I highly recommend this company

Very easy to book the staff were very helpful and informative and really put me at ease as everything was very easy and quick also the cost was very competitive against other firms

The ready answer when I had a problem with the car and the efficency indication

We had to make a few changes to our reservation, and everything went smoothly.Also Got a ride back to the terminal.

Friendly and helpful staff, quick and easy pickup and return of the car.

The best Employee/Staff Service I ever had with car rental

Very nice and friendly staff. No nonsens policy with very competitive prices.

Best experience I have ever had renting a car. No hard sell of extra insurance - everything you need is already included. Brand new car. We both took pictures to confirm the condition of the car so collecting and returning was easy. Best price I could find as well. The office is a few hundred meters outside the airport terminal so if you have luggage and are in a group, I'd suggest sending the driver off to collect the car.

Easy, all inclusive, transparent about the rates (price conclude by internet = price paid on site, no additional insurance coverage or blabla). No cash deposit, very convenient.

Fast, efficient and friendly service. Great prices comparatively. Dropped me back at the airport. Fastest pick up of a hire car I've ever experienced snd now used them twice due to their brilliant service. Efaristo poli!

easy pickup from port and the flexiblity as I had to make changes to my reservation

Good personal contact at heraklion Port with good explanation of the car and info we needed. Only with 4 persons in this car in the Mountain the cc of car was not so comfortabele perhaps it was a citroen 1.2 rest was top

The service provide us, and the kindness of staff to show us the basic rules and to pick up the vehicle at the port.

Our car was in very nice shape and the price was reasonable compared to other reputable retinal companies. The company`s communications ahead of time are quite good and the staff at the Heraklion airport location was very friendly and helpful.I also appreciate that you offered a free booster seat.

The staff was very kind and clear in the explanations. Car was clean and we didn`t have any problems. Our experience with Rental Center Crete has been positive.

Quick and professional service. The car was clean and in good shape. Near the airport was a plus. And that there was no limit to how far we could drive.

Clean and recent car, good prices, full insurance with no excess fee, quick pick-up and return of the car

Easy to book. Fast reply and all the information you need. Very nice car.

The e-mail sent to me before arriving allowing to speed up the process at the airport.

We liked the service of the staff at the airport best. We were presented the car completely for the first time and even demonstrated. The staff was super friendly. Everything was just right from the start. Also the return of the car was as fast as never before.

The member of staff who met us at the airport was friendly and spoke excellent English. The process of picking up the car was made easy by the online form I completed in the UK. The car was clean and ready for us. Everything was explained well. The discount applied for booking the car with you for the third time due to Covid was a bonus. many. thanks.

The on-line pre check-in and the staff service at collection and drop off. Very friendly and efficient

The car was clean, well maintained and ran great. The service was quick, the guidance to find the shop was very clear, and the person working there was incredibly kind to my son - giving him a toy car that was a favourite the whole trip! We also had a baby car seat and phone holder that was easy to arrange and worked wondefully.

From on-line booking, correspondence, car drop off and collection at our hotel, all were first class.Nothing went wrong with the car, bumps or scratches during in the hire period, so I cannot comment on how that would have been handled. Thank you.

The people from the company were very nice, very clear and very professional.

uncomplicated processing and handover sales talk regarding an additional insurancebest regards anna

All inclusive insurance with low deductible. I was greeted at the port of Heraklion and the car was only 100 m away from the boat so we had a very comfortable experience. The return was also very simple of leaving the car in the cytizen parking in Chania because we had an early departure.

The pick up and drop off could not have been any easier. Being met when we arrived off the ferry was very easy and when we drove into the port on the return your staff member waived us down to show us where to go. Super easy.

Location of car rental near the airport and 24h car pick up available

A serious company. Very appreciate the speed of the delivery of the car. Really recommended.

Easy booking process, quick pick up on arrival and swift return

The staff was very friendly and efficient. Excellent prices. Vehicle was good too. Would definitely recommend.

Great service, any question asked by email were answered in a very short amount of time.. Best prices we could find this year. Easy to find information on the website

Have already sent a mail with my appreciation! Fantastic staff, car and service. Will absolutely use again. Many thanks!

Very pleasant staff that gave us confidence. Very efficient pick-up and drop-off. No extra charges.

Very helpful staff in Heraklion. Ease of pick up at Heraklion and drop off in Chania. The car performed very well being diesel, it was more economical to run.

All information provided up-front which made for fast, efficient and hassle-free pick-up and drop-off.

The booking process was very simple in stright forward and the pick-up location was very convenient for us at the Chania airport.

We loved our little cabrio fiat, was perfect for out trip, the car was ready for pickup, we just needed to sign and off we went. Super quick and we had no issues the entire trip

the communication was super fast, which I really appreciated. The car was clean, easy to drive. If I ever come back I`ll definetly book from you again.

Pick up car at 11 PM was no problem. The price. The insurance coverings.

Thank you for the great service, pick up and drop off was easy. Car was great!

The service we received was brilliant.I booked the car through yourselves based on good reviews online.We wanted flexibility and we got that with the car drop to our hotel in Chania and then then having someone to meet us yesterday am in Heraklion port.We were a little apprehensive about where to meet in the port but your guy was there and waiting. Perhaps a dropped pin from Google maps on WhatsApp would be helpful but that`s just a small bit of feedback.All in all a super service and as I said the flexibility of pick up and drop off options is something worth paying for.5 stars from me.JohnTV

Easy and fast communication, office close to the airport, good car, good insurance plan.

Easy to understand terms and conditions, nice staff, absolutely trustworthy

Very professional service at Heraklion airport. Check-in and check-out procedures were well prepared and took only a few minutes.

i like the most it the service from your employers, fast answers to emails also

no queuing up, very kind personal, no problems receiving the car and leaving it at the airport; keep it up!!! I will recommend you.

The people are so helpful, they were really great. A brilliant company, and only a few minutes walk from the terminal..

Very fast booking. The whole process of picking up the car was super fast. They gave us some tips on how to drive. Also the drop off process was very fast, even there was a lot of people picking up cars. Very efficient employees.

That I did not have to make any deposit or have a credit card (which I do not). The office just around the corner from the airport.

I would like to say the staff were fantastic. I had windsurfing kit and they went far beyond normal service to help me as I was on my own. Excellent service!!

Price with everything included, no extras for child seats etc.

We've been renting from Rental Center Crete for three years now, and every time, everything was exceptional: the car, the service, the people! Thank you

Everything was just perfect. Very friedly and uncomplicated handling when we arrive and everything OK with the car. Good extra service to be driven with the car directly to the airport on departure instead of a walk :-)We will book here again if back on Crete.

Peace of mind insurance policy covering everything - no prepaid charges required, no hidden extras. Good value service

Stuff was very helpful and calm and they responded very quickly on WhatsApp to all my questions. I'm always anxious when i rental a car in a foreign country, but this was the smoother and most relaxed experience . They dont charge any deposit or credit card. .Also we had an unlucky situation and found a scratch on the door when we brought back the car, without knowing how that happened, and they were super nice, they said everything was assured. Highly recommend. .

We liked the ease of use of the website, the insurance included in the price and the fact that the second driver was freeThe staff were very friendly, we were made to feel welcomeThe vehicle matched our booking and was very goodWe would definitely recommend

The staff were fantastic. They made it a simple and smooth process from start to finish. Great all inclusive price and service.

Friendly staff. Both pickup and return were fast and easy, no hassle, no hidden costs, no surprise.Well... actually, there was one surprise: this was the easiest car rental I've ever done :-DWell done, keep up the good work.

Excellent customer service, with a swift handover of vehicle.Thanks for the lift back to the airport.

The car was more than ok, the staff very helpful and open to accommodate our needs. We had to change the pick-up and drop-off hours 3 times and they very kind and made sure everything is ok.

Very quick and smooth car handoff, minimal waiting. Pleasant staff.

Your staff is very kind and made us feel welcome immediately. We like that your company is reliable and trustworthy and would recommend it to others in a heartbeat. The car was also brand new and a pleasure to drive. Your company met all our needs!

Very friendly staff. Good car. Easy pick up and return. Staff helped me with a USB adapter for my Iphone.

Speed and efficiency of vehicle delivery and return.

Accessible by phone to answer my questions and clear up my worries. Willing to rent a car with debit card payment and without International licence supplement. Exceptional offer on insurance, which most renters push aggressively and charge at high rates. Friendly helpful staff and quick, no nonsense service. I have hired cars in numerous countries and this has been my best experience.

when looking for car hire the website was easy to find and prices competitive but with better insurance cover than big brand rivals making the price very attractive with the added bonus of a 2nd driver included. Easy to book online and good communication before arrival with emails, text and WhatsApp. Hire centre easy to find and only a short 2 minute walk from the airport. Very smooth handover with friendly staff when collecting the car. Vehicle was as described, a Vw polo, was in good repair and clean and tidy. Return process was very simple and included dropping us off at the airport to save the walk with our cases. Thank you

Vehicle was ready when we arrived. Staff was friendly and helpfull. Good service and good quality.

We do not have many options to rent a car in Heraklion port and return in Chania port. This was your differential! Very on time on return the car. The new hybrid car was very economic and sharp. We loved it!

The proximity to the airport and the friendly staffð?? Everything worden out great!

We really appreciated the quality of service. We appreciated the entire package we got with the car rental which allowed us to have a stress free holiday.

Ease of website and flexibility when picking the car up and dropping off.

Our flight was very delayed into the evening and the office stayed open for us, the car had the car seat pre-installed and the service was very fast and efficient. The team were very friendly and helpful.

Easy to find and excellent quick service. I would definitely use again.

Really nice helpful staff , very good cars, fuss-free pickup and return, literally the best car rental company I've ever used.

No nonsense , honest ,transparent approach. Other than fuel issue- see below

The car (65k km) was really clean. The staff was professionnel with a big smile! It was the first contact with the cretan people at our arrival and it gave us a good feeling with the island directly

Kind staff, no waiting time, new car, no problem at the restitution

It was our second rental. Last year was from Chania office, this year from Heraklion office and our experience was consistent and excellent with both. There are no surprises upon delivery, there is a small down payment to secure the booking of the car and set price for peace of mind, the cars were well maintained, easy to drive. The online booking process is easy and automated. I will book again whenever in Crete and highly recommend to others for being a serious company, hassle-free.

Delivering the car to the hotel.Quick an d easy return at the airport.

The insurance coverings and the ease of picking up and returning the vehicle

That they gave me a lift to the departure entrance of the airport, and we didn't even ask! Thank you

The service at the airport was extremely quick. I was able to get my car within minutes of leaving the terminal. The staff was nice. The insurance offering is wonderful because Crete has narrow roads with fast drivers.

People were very friendly and professional. The car we reserved was ready for us when we arrived.

We did not have any problem. Car was in perfect conditions and very clean. Really nice employees.

Reasonably priced, could choose a specific vehicle, easy to use booking site, friendly staff, the car we got was clean, well maintained and was perfect for our trip.

The car was delivered Nice in time

To get and give back the car directly from hotel.

The time spend to get and return the rentalcar is very fast and professional. Staff is very friendly and helpfull.I had no technical problems with the car so I can not judge how the service is in case of car troubles.

friendly helpful employees.fast checkin/out.car was in fine condition.online easy booking

Quick service, uncomplicated exchange of the vehicle when the clutch no longer worked properly, fantastic mini bus Fiat Talento with air condition at all seats for the second week

I like that with my early flight I leave the car in front of Departure. :)

Very nice the pick up service that provide us to rent the car from the hotel.The car was very new.

Fast, uncomplicated, polite and professionel Service, a good car, price-performance is good. Thank you we will come back!

Very quick and easy no catches some other rentals in other European countries try find issues to take your money.

Easy booking on line. Pleasant staff. Quick communication. Would definitely recommend and use again.

Trustworthy company with correct service. No need to fear being scammed just because you're tourist.

Easy for me and safe a lot of time

Friendly efficient service, good vehicle, drop off back to airport.

Excellent customer service from booking thru to vehicle collection and drop off. Super quick as well. Normally collecting a hire car is drawn out with form filling but everything was done in advance and we were on our way very quickly.

The service and the package (incl total coverage and 2nd driver) - excellent combination.

Friendly staff. Express check was speedy. Good explanation of the car. Also at return, again friendly staf, we could even let our garbage in the car. Superb.

Your friendly and helpful staff. We were especially grateful for the lift back to the terminal on our return.

Easy to find at airport,and also thank you for holding the car for us as we were a day late in getting to you as our flight out was a day late due to technical problems. So a big thank you.

All - I love it and take it for all my Kreta-stays since years

it was a good car and it was very easy to take it and take it back at the airport

the proximity to the airport is very good. Uncomplicated handover of the car both at the beginning and at the end. Car absolutely o.k. and the price very good. I particularly liked that the drop off was very quick and your clerk drove me back to the airport. Great. Many Thanks. Next time gladly again.

Perfect experience, friendly staff and quick collecting and drop off of car

I liked everything and the staff are fantastic. Very friendly and helpful

The absolutly friendly and helpfull staff, everything was ready when we arrived and the car was exactly the cat. I had booked.- It is the second time and always perfect. Travelling a lot, I booked by many dif. companies, but yours is one of the best.

Simplcitie and minimised formaliities. Very easy car pick up and return.

Really competitive price, easy to book and to collect on arrival being so close to the Airport. The free car seat was brilliant and the car was spotlessly clean. One of the staff drove me and my family to the airport departure gates. So lovely.

Our flight to Heraklion was diverted to Chania, where we contacted Michael in the Heraklion office to let him know what was happening. He was very reassuring that we would have no problem picking up the car despite the much delayed arrival. We were eventually taken by coach to Heraklion

staff extremely friendly and with a positive attitude. everything is explained thoroughly and they are really helpfull. amazing experience

Really kind and professional staff, even after returning a car they dropped us on the airport :) Thank You !!!

Booking was quick and easy.The staff were friendly and helpful.

Perfect Service, friendly staff, clean and new car . Highly recommend!

Really good price for completely fully insured car (nothing at all extra to pay for CDW). Easy to use website for booking that allowed pre-filling of passport and licence information. This definitely saved time on pick up. Absolutely excellent service and picked up from hotel on time and collected from agreed point at agreed time. Nice car (Toyota Corolla) in very good condition.

A very clean and new car for a relatively low price. The staff at the desk at the airport were really nice.

All inclusive rate - car return easy with friendly staff.

Very smooth pick up ans drop off right at the airport. We didn't need the insurance luckily but it being included gave us a peace of mind during our travel. Not needing a credit card was also a big plus.

No queue, no hassle, full insurance included, second driver included, fuel return same level, one all-in price includes everything. This is how all car hire should work. Good explanation of car on pick up, including buying fuel. Very fast car return. First class.

Great service (Speed in replying, respond to special requests), friendliness of employess, quick and easy check-in and car return procedure

Very nice service ,nothing to worry about , all clear and easy without worries Very reliable

So easy to sort car, company representative waiting for me at Arrivals (it was a late flight) gave me the 1 min lift to depot , approx 300 metres from Arrivals. Paperwork took less than 5 mins. Likewise on return, it took less than 5 mins, offered to drive me back to airport but i declined and enjoyed a leisurely 5 min stroll to the airport.

Rental Center Crete is highly recommended. The pick-up of the vehicle was quick and uncomplicated (approx.10 min.) The Toyota Aygo vehicle was in absolutely good condition, minor scratches and paint damage were documented beforehand. The drop-off was just as quick and smooth. We were then driven the 500 metres to the airport building. We will definitely use this car again.

Professional and friendly staff, convenient location near airport, value for money and no hidden extras.

Taking the time to explain all of the features of the car when I picked it up. They do not do that in the US.

Really friendly people, great service when we arrive, good vehicle, and you even think to put a trolley to carry the luggage close by the car, really practical.

Ease of pick-up. Really appreciated being met at the Ferry dock in Crete with the car and loved how easy the return was to Chania Airport. Representative simply jumped in my rental and drove me to the terminal. Highly recommend this company and I will absolutely use again for my future travels!

You are a welcome change to other car hire companies. The lady gave us an explanation of the car controls. There was no pressure to buy extra insurance - in fact it was included! Prices were very reasonable and you did not demand a large deposit.

The staff who served us were polite and informative. Car was presented well, washed and cleaned. They even brought us back to the airport with our luggage.

Fair people, important when you rent a car abroad

The personal reception at the port of Heraklion, and de easy check in.

Everything was easy in communication and getting and returning the car.

Your commitment is right and you offer the excellent service in every detail :o))

Staff very friendly and helpful, excellent and detailed infomation at the beginning of hire

The personal service we received was amazing, the car was in great condition and totally satisfied our purposes travelling around the island.

Everything was so well organised and the car was very reliable. Thank you making our visit to Crete very special. You will definitely be our first choice the next time we visit.

Very friendly and efficient service. Much better than the large rental companies. A very pleasant experience.

Very helpful staff member delivered the vehicle to our Heraklion hotel, and your flexibility in letting us return it to the airport

A very good car for a very good price with very cleary insurance coverings.

Car status was really good. Check-in and check-out easy, fast and detailed.

That picking up a car and dropping it off was super quick!

The pick up of the car at the chania airport and great support as we forgot some of our belongings in the car.

We had a great time. Everything worked great. Very satisfied We are booking again for next year.

No hassle, really quick check out and check in. Friendly staff. Great service, will use again

Pickup an delivery went supersmooth. The friendly staff even loaded and unloaded our bagage!

Good value. Excellent service. Nice car. Simple and straightforward rental.

Helpful team, dropped me off at airport afterwards. very quick at pick up, not much forms to fill in, and no insurance issues

Dropped the car at the hotel very punctually. Honest about car state

Very friendly helpful staff both when picking up the car and returning it. Easy to find their desk too.Very pleased with everything.Will definitely use this company again next time we are in Crete

The rates are very honest because good insurance, hotel delivery and fair fuel policy was included. Very new car. Thank you

The quick service when we arrived and the lift back to the terminal when we dropped the car back! Good prices and a very easy to follow website. No hidden extras!

Car delivered to (and collected from) port. Representative waiting with our name. Representative friendly, personable and efficient. Insurance included with no attempt to upsell.

Combination, price and insurance and quick delivery from the car.

Swift way of booking through the website. Quick responding on questions.

Overall another great experience with Rental Center Crete. I would encourage others to be aware of the change to the pick up arrangements. It is now no longer an automatic pick up from terminal building. The car was good quality and picked up with half a tank of fuel which was more than enough to get me to my destination. Staff are always friendly and professional.

Hassle free and everything was upfront. No added costs or delays. No credit card required. Everything was smooth!

Everything was delivered as arranged. Location near the airport, car ready and friendly efficient service at collection point with full check of the car with a few marks on car pointed out. Car was clean and had no problems. Return quick and easy as well with no issues.

Customer service was excellent. Picking up and dropping off went very smoothly. Ver courteous staff at both locations.

Very easy and quick pick up and drop off. Car and staff were great.

I like the possibility for 24hr pick up and return - please keep that. As well the staff was very friendly and service minded - keep up that good service, it really makes me want to choose you again next time. As well the insurance coverage was good - also one huge point to choose you again and recommend.

Always a delight renting a car from Rental Center Crete. Best rental company we have dealt with.

The vehicle. Suzuki Swift hybrid. Brilliant fuel economy. Best car we have had. Hoping for same car again later in the year. Thanks.

Friendly and helpful staff. Quick collection and drop off. No worries about insurance.

Very friendly staff. Clear explanation at the pick up. Returning the car was easy and quick. And again, very friendly.

I have used you before on many occasions so I think that speak for itself.

Although the rental office is the furthest one from the airport terminal, collecting the car was fast and easy, as all details had been provided online prior to our arrival. We used this company 4 years ago, had a great almost-new car, good prices and service. One of the reasons we chose them was that they are a locally owned company and not a multi-national chain. We will definitely rent a vehicle from here the next time we are in Crete.

Simple, no fuss process on pick up and drop off. Easy access to location.

Very good condition of provided car, flexibility of pickup and return, very suitable car (VW Polo TDI) for holidays in Crete (small still strong), very good value for price. Thank you for making our great holidays possible!

Pick up at and return to airportExcellent service at pick-up and drop-off the vehicule

Friendly service; all-in insurance; dropping us off at the airport terminal when we returned the car

Everything is incredibly efficient and reasonably priced, puts the big car rental companies to shame!

Easy to book, staff really helpful and didn't have to worry about excess charges. Car was also really great- just what we needed to explore the island.

Clean and well-kept vehicles, very good service

Location was easy to find and the staff was super helpful. The gave us a good briefing on how the car operated and that was appreciated.

Ease of use, full insurance cover, easy to contact

Good and reliable car. Easy to make reservations if you are already a known customer and quick service.

User-friendly website, easy to search, book and pay. On arrival friendly and very professional welcome with attention to COVID 19 protocol on rented vehicle. Vehicle is impeccable, low mileage, recent, well maintained and super clean. We spent a great holiday in Crete thanks to the small economy grade car that took us to many beautiful places. If you are a party of 4 adults I recommend a higher grade vehicle with more power as Crete has steep winding roads pretty much everywhere.

Being met at the airport on arrival and being driven to the airport for departure.

I liked the pleasant and efficient attitude of the staff. Well done!

Nice and helpfull staff when I pick up the car and when I delivered it back. Great experience.

ease of formalities for picking up and handing over the vehiclecar condition

Easy to book on the website, already filled in the form upfront so it we received the car quickly when we arrived, returning was also easy and the staff is very friendly, the car was in good condition, we will definitely rent a car again when we go to Crete.

The girl in the Chania airport office was so helpful and efficient. She is the main reason we would and will use Rental Center Crete again

The staff is friendly, helpful and makes the entire experience so simple.It took us only 5 minutes to rent the car, and 5 minutes when we returned it, plus a ride to the airport gate!The car we got was brand new, clean and fully functional.The rental price was one of the best that we found online (including the insurance) with no hidden cost.the rental office was easy to find, only 5 min walk from the airport.

Full insurance included.Fast car receiving process if drivers are registered in advance. Free booster for kid. Second driver is free of charge.

I arranged a reservation through Rental Center Crete, and got all the necessary information about the pickup at Chania Airport well ahead of time. Filling out the express pickup form helped greatly, and I was out of the office within like 10min. Instructions on how to find the office outside the airport was clear and instructive.The return of the car in Chania was easy and on point/time. Staff was very friendly and polite. Will rent again with this company should I return to Crete in the future!

The car - and very good service.....and the new place for the office . Super

easy car rental, no credit card charge, new clean car, speed of service

Super efficient and friendly staff - probably the best and quickest car rental service we have experienced.

Always polite and ready to help. We always use JustRentals when in Crete.

Price is exactly what is showed on the website. There was no need to give any deposit and the process was smooth. The car was very recent, like new. Very happy about our experience :)We got a hybrid car which was very convenient given the prices of gasoline at the moment !

Easy access from Chania airport, lots of vehicles to select from with good fuel economy.

everything was good, like the help by getting all the luggage in the cars

The team were very friendly and the car we had was relatively new and in good condition. We had a baby and lots of cases on our return so the guy very kindly dropped us off at the terminal building rather than having to unload and find a trolley.

Great service, polite and well informed staff. All worked to plan and easy to find and they had all of our details, so drove away really quickly

Quick in responding, easy to pick up/ drop off the car, friendly staff, clean car

It was very easy to book a car online. Everything went fast, the customer service is very pleasant. I really liked that the car was brought to the hotel the same day. I will definitely recommend and take the car from there next time.

Easy and fast to find,fast pick up process and returning back also

Loved that your rentals include all insurance! No pushy sales people when picking up your car! Will definitely recommend your company!

Convenience and pick up and delivery of car to us and drop off

Every time we book a trip to Crete we hire a car at yours and it is easy, peasy, no hassle with pick up not drop off

The insurance covering was good! dropping off at the airport on the way back was nice.

Nice, clean new car. No extra cost when booking a car. Transparant booking.

The nice friendly manner from the staff who met me after arriving off a late flight. Upon my return to drop the car off I was offered a lift to Airport Departures. I will definitely use your company on my next visit. Thank you for your excellent service.

Really friendly and quick to respond to queries. Cost effective and hassle free with a really informative website with different options to choose from.

Friendly service, the car was clean and no problems at all. I only wish I'd booked a slightly more powerful vehicle as it struggled at times, and Crete is very hilly.It was a very nice touch that the representative dropped me back off at the airport after returning the car.

The staff is so friendly, as always, the car was clean and in good shape.We will continue to book with this company.

It was as described in cost and vehicle reliability. A very pleasant experience.

I like everything. I have been your regular customer for many years and I will be always choosing you!

Very friendly, good car and good price and service to drop off luggage at airport after returning car!

The possibility to pay for car when ordering it makes handling easier. Your new office at Chania airport is very nice located in walking distance from terminal building. Very good.

Organization, fast replies, cars in very good condition, no wasting time , vary friendly.

Everything was perfect. Very nice and helpful staff, ok car, great place to rent a car at the Heraklion airport. I will definitely choose Rental Center Crete during my next visit to the beautiful Crete. Thanks a lot for your work.

Local company and easy to find with a good rank for the price

Good website and (pre pick up) handling. On site good explanation of the car and we where on our way. Also the return was efficient. Overall super happy with our choice for RCC!!

After a lovely holiday week at Makrigialos on Crete and now back again in Norway, I can say to all other holiday people looking for a rental car, that you don't need to look and compare prices with a lot of different and difficult insurance policy to understand etc etc between all the rental companies on the market. Rental Centre Crete was 100% thumbs up and very kindly, as also other customers feedback tells, from price overview, to booking, to confirming, that the price with full insurance is what it is with no extra hidden cost and on replaying on questions if you have some, to the first meeting at pickup and all the way to delivery at Heraklion Airport. So all in all, my experience is just positive and 100 thumbs up!

Easy and fast take and leave , polite staff and No need of deposition.Thanks for this time, We hope to rent soon again.Best regardsJan

Great value with good insurance coverage included and no hidden fees or credit card deposits.

Excellent service at a competitive price.

The staff is very kind. As we arrived they were very welcoming and they gave us useful advise for our visit

Fast and easy process with ease - we stayed in Chania port and the car was dropped off at a nominated time.

Easy to find on the internet, clear internet web page with all the information you need, easy to make the booking, no hidden extra costs, super friendly personnel (both on phone and in person), got a ride back to the airport after returning the car, asked about a specific car and model and they were able to provide me with just that (car smelled and felt like new)

You made it all easy: good price-value, nice that it was all-inclusive concerning insurances, clean car, easy contact when I needed to change my booking, easy check-in and car return. Couldn't have been better.

The professional pick up and return routine and the very friendly staff!

We rented several times and we were always very satisfied..

Very friendly staff, forthcoming and helpful, quick turnaround, really great!

Absolutely wonderful from A to Z. From the great website. We got what we order at no time. The staff (Michael)was super friendly and helpful. We drove a lot with no problems all was new and clean. The baby chair was exactly as order (we weren't sure about it since we did not have any other other experience from you). On returning the car the staff was very understanding and with a lot of joy(sorry don't remember the name). We had small damage we didn't know about and he was super nice and understanding. We recently would recommend you to all our friends.Thanks a lot

The cars were clean, in good condition and not much driven. The service was really friendly. Pickup was easy. We received transportation to the airport from the returned cars. I really recommend!

- Nice staff - Car in good condition - child seats both clean

It all worked out brilliantly! Even the last-minute change of booking, regarding a different drop-off point worked very well. Excellent customer service! Top price-quality relation!

Very friendly reception, careful explanation of the car. Also very helpful, when we at halftime looked for a parking lot to pick up someone at the airport. Called us immediately after we returned the vehicle to tell us, we had left a phone inside.

Very friendly staff and very easy in communication, handling and everything else! Great job!